Organisations are increasingly emphasising the importance of finding out and understanding more about their business and the opinions of their employees and customers, and these commonly include finding out:

• How employees feel about their company, its policies and culture.
• How employees feel about the management.
• How effective their people and organisation are.
• How efficient their human resource and employment situations are.
• How other companies compensate their employees.
• What policies their competitors practise that made them so competitive in the market.
• What other companies pay to newly hires that enable them to recruit the best job applicants.
• Where and how to attract and hire the best people.
• How other companies attract and retain the right people.
• How other companies maintain a competitive position in the market.
• What customers think of their business?
• What customers think of their services and products?
• Where to open up a new office.
• What products or services they should go into.
• Where to expand their business, etc.

The most common and easy way to attain such information is for the organisation to research into specific issues by conducting employee, company, customer and market practice surveys.  Findings and results of each survey can be used to generate reports and the information to be used as a basis to making choices and decisions for organisation, business and human capital improvements.  Conducting any such surveys require the right methodologies, processes, systems and management tools. 

ERLMS has decades of experience in conducting surveys relating to market trends, business and HR environmental issues, employment, compensation, benefits, human resource management policies, employee opinions, customer opinions and organisational management issues.

Customised Surveys – tailor made to meet clients’ needs

• Market Surveys
• Organisation Climate Surveys
• Employee Opinion Surveys
• Human Resource Policy Surveys
• Local and Expatriate Compensation and Benefit Surveys
• Newly Hired Employee Trend Surveys
• Customer Opinion Surveys
• Business and HR Environmental Surveys
• Mystery Shopping Surveys

For more information about our services, please email us on enquiry@erlms.com.